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Copper-Finish Rain Chain – Gutter Downspout Decor
Copper-Finish Rain Chain – Gutter Downspout Decor
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Copper-Finish Rain Chain – Gutter Downspout Decor
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Returns And Refunds
Returns And Refunds
Returns & Refunds
We offer a 30-day return policy from the date your order is delivered.
To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.
To request a return, email support@sameside.store with your order number and reason for the return. Once approved, we'll provide return instructions.
- Change of mind: Return shipping is at the customer's expense.
- Faulty, damaged, or incorrect items: Contact us within 7 days of delivery with photos, and we'll arrange a replacement, exchange, or full refund at no cost to you.
Once your return is received and approved, refunds are issued to your original payment method within 5–10 business days.
Items marked Final Sale, Clearance, Gift Cards, and opened personal care/hygiene products cannot be returned.
For assistance, contact support@sameside.store.
Shipping And Delivery
Shipping And Delivery
Shipping
We offer FREE standard shipping worldwide.
- Processing time: Orders are processed within 1 - 2 business days.
- Estimated delivery: 3 - 10 business days
Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.
Delivery times are estimates and may be affected by carrier delays, customs, weather, or peak periods.
Please ensure your shipping address is correct before placing your order. We cannot guarantee delivery to incorrectly entered addresses.
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
For any shipping questions, contact support@sameside.store.
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Rain, turned into a feature
Water cascades from cup to cup in a soft, glittering chain — the one part of a rainy day you'll actually look forward to.
Copper finish, weathered charm
The warm copper-finish cups catch the light in sun and rain alike, and only look more characterful as the seasons pass.
Swaps in where the downspout was
It hangs from your existing gutter outlet and guides water calmly to the ground, a drain or a rain barrel — function first, beauty included.
Where Design Meets Detail
At Same Side, we believe the little details make the biggest difference. Every product is thoughtfully selected to combine modern design, everyday functionality, and lasting quality—helping you create a home you'll love coming back to.
Some of our most asked questions:
How do I install it?
How do I install it?
Remove the downspout, hang the chain from the gutter outlet using the included hanger, and let it fall straight. Most installs take minutes.
Does it work in heavy rain?
Does it work in heavy rain?
Cup-style chains like this one handle steady downpours well — in very heavy storms some overspray is normal, so position it away from doorways.
What holds it steady in wind?
What holds it steady in wind?
Anchoring the bottom — into a basin, gravel bed or ground stake — keeps the chain settled on blustery days.
Can I pair it with a rain barrel?
Can I pair it with a rain barrel?
Yes — guiding the chain into a barrel or basin is a lovely way to collect water for the garden.
