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Ergonomic Travel Neck Pillow
Ergonomic Travel Neck Pillow
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Ergonomic Travel Neck Pillow
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Returns And Refunds
Returns And Refunds
Returns & Refunds
We offer a 30-day return policy from the date your order is delivered.
To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase.
To request a return, email support@sameside.store with your order number and reason for the return. Once approved, we'll provide return instructions.
- Change of mind: Return shipping is at the customer's expense.
- Faulty, damaged, or incorrect items: Contact us within 7 days of delivery with photos, and we'll arrange a replacement, exchange, or full refund at no cost to you.
Once your return is received and approved, refunds are issued to your original payment method within 5–10 business days.
Items marked Final Sale, Clearance, Gift Cards, and opened personal care/hygiene products cannot be returned.
For assistance, contact support@sameside.store.
Shipping And Delivery
Shipping And Delivery
Shipping
We offer FREE standard shipping worldwide.
- Processing time: Orders are processed within 1 - 2 business days.
- Estimated delivery: 3 - 10 business days
Once your order ships, you'll receive a tracking number by email. Please allow up to 48 hours for tracking to update.
Delivery times are estimates and may be affected by carrier delays, customs, weather, or peak periods.
Please ensure your shipping address is correct before placing your order. We cannot guarantee delivery to incorrectly entered addresses.
International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.
For any shipping questions, contact support@sameside.store.
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Support that follows your journey
Shaped to cradle your neck rather than just prop it, this pillow keeps your head from the dreaded mid-flight nod and jolt. The contoured design supports you whether you lean left, right or straight back. Long-haul flights and motorway miles suddenly feel far more civilised.
Arrive rested, not rumpled
The difference between stumbling off a red-eye and striding into arrivals is often just decent sleep in seat 23C. With your neck properly supported, those in-flight naps actually restore you. Holidays start at the airport — you might as well begin them comfortable.
Your favourite seat, anywhere on earth
Trains through the countryside, road-trip passenger seats, campsite chairs at dusk, even the sofa on a lazy Sunday — the pillow makes any seat feel like your spot. It packs along easily and earns its place in the carry-on every single trip. Comfort, wherever the day takes you.
Where Design Meets Detail
At Same Side, we believe the little details make the biggest difference. Every product is thoughtfully selected to combine modern design, everyday functionality, and lasting quality—helping you create a home you'll love coming back to.
Some of our most asked questions:
How is this different from a basic U-shaped pillow?
How is this different from a basic U-shaped pillow?
The ergonomic shape is contoured to support the natural curve of your neck and stop your head tipping forward, which is where most simple pillows fall short. It holds you in a comfortable position instead of just padding the sides. Many travellers find they finally sleep upright.
Is it easy to pack in hand luggage?
Is it easy to pack in hand luggage?
Yes — it's designed with travel in mind, so it stows with your carry-on or clips within easy reach. It springs back into shape when you need it. Plenty of owners keep it permanently in their travel bag.
Can I wash it?
Can I wash it?
The outer cover can be freshened up — follow the care label for the recommended method. Spot cleaning between trips keeps it feeling new. Let it dry fully before packing it away.
Will it suit side sleepers and nodders?
Will it suit side sleepers and nodders?
That's exactly who it's made for — the support wraps enough to catch a lolling head whichever way it drifts. People who usually wake with a stiff neck tend to notice the biggest difference. Adjust its position until it feels naturally snug.
